BOOK ONLINE

2 to 11 years
0 to 2 years
Call Center
 
 
Telephone
55 11 5693-4050 / 55 73 3686-1122

Lodging Terms



    Rates include:


  • Meal System: Half board (breakfast and dinner with soft drinks during dinner);
  • Children under 11 have included lunch at Beiju Restaurant;
  • Sports programming by the team of Sports & Leisure.

Cancellation Policy


To confirm reservation, the CUSTOMER is aware and agrees with the Cancellation Policy Reservation practiced by HOTEL, which has the following terms:

1. To request regret booking within 7 days of the date of hire, you will be entitled to:
  • Credit card total package value (*), valid for use up to six (06) months from the date of its issuance, without the right to an extension; or
  • Change the reservation date; or
  • Repayment of the total value of the package.

2. Guarded the 7-day period of repentance right mentioned above, the client may request cancellation or rebooking within 14 days prior to the date of entry into the hotel, getting the right to:
  • Credit card total package value (*), valid for use up to six (06) months from the date of its issuance, without the right to an extension; or
  • Change the reservation date; or
  • Repayment of the total value (*) of the package, discounted penalty of 10% (ten percent) in favor of HOTEL, as compensation, and any fees already paid by HOTEL with.

3. Guarded the 7-day period of repentance right mentioned above, the client may request cancellation or change of reservation within 7 days before the date of entry into the hotel, getting the right:
  • Credit card total package value (*), valid for use up to six (06) months from the date of its issuance, without the right to an extension; or
  • Repayment of the total value (*) of the package, discounted fine of 20% (twenty percent) in favor of HOTEL, as compensation, and any fees already paid by HOTEL.

4. Waiver occurring after checking in at the hotel, you will be entitled to:
  • Credit card total package value (*), valid for use up to six (06) months from the date of its issuance, without the right to an extension; or
  • Repayment of the total value (*) of the package, discounted penalty of 30% (thirty percent) in favor of HOTEL, as compensation, and any fees already paid by HOTEL.

Time:
The reimbursement that treats these clauses will be made by HOTEL current account held by the (a) CUSTOMER, or cancellation of the credit card, when used for payment.

Repentance or cancellation can be made through the website itself by clicking the link Reservations,, through Contact Us or by calling 55 11 5693-4050.

Regular Air Ticket and Chartered Flight


  • (*) The air tickets are personal and not transferable. To make up the amount to be refunded, regardless of the period prior to the date of entry into the hotel, will also be deducted from the value of the total package, a fine practiced by the Airline;
  • The return of amounts relating to airline tickets is conditional upon delivery of tickets upon cancellation request by (a) CUSTOMER.
  • The chartered flight does not allow redial, transfer or reimbursement of altered stretch or not flown in the event of cancellation by the CUSTOMER or change, in less than 07 (seven) days before the date of travel period, the value corresponding to the charter flight not will be refunded.
  • In Time: The Redemption that treats these clauses will be made by HOTEL current account held by the (a) CUSTOMER, or cancellation of the credit card, when used for payment.

    Payment


  • Cash
  • Installments up to 10x without interest on the credit card;
  • Cash through bank deposit;
  • Accepted credit cards: Amex, Diners Club, Visa, Visa Electron, Mastercard and Maestro;
  • Do not accept checks;
  • Observations


  • 2% ISS fee will be added to the amount of the daily rate.

Back   |   Go to Top

Um site validado pela Certisign indica que nossa empresa concluiu satisfatoriamente todos os procedimentos para determinar que o domínio validado é de propriedade ou se encontra registrado por uma empresa ou organização autorizada a negociar por ela ou exercer qualquer atividade lícita em seu nome.

Visit our showroom

Av. Nações Unidas, 18.591 · São Paulo, SP
Open from Monday to Friday from 9:00 am to 8:00 pm
Saturdays and Sundays from 9:00 am to 4:00 pm
See location map, click here
E-mail: showroom@transamerica.com.br

TripAdvisor

© 2014 Hotéis Transamérica - All rights reserved
Transamérica de Hotéis Nordeste Ltda - www.transamerica.com.br - CNPJ: 13.432.810/0002-40 - Insc. Estadual: Isento