Quality Policy

As a reference in excellence standards, the Hotel Transamérica is certified under ISO Standard 9001 assuring quality in the services production process. In this regard, it is rooted and present in the Quality Policy which serves as the basis for its actions and planning.

"Offer hotel services of excellence in quality, aiming at customer satisfaction, appreciation of employees and benefits to society, promoting continuous improvement and results for the organization".

With an awareness that it is a company engaged in a certain area, the Hotel implements actions that benefit the community and environment to attain fair and sustainable growth. It is sure that each action taken if made for betterment is worth the effort.

Learn about our Sustainability Booklet, click here