The Hotel

Quality Policy

As a reference in excellence standards, the Hotel Transamerica is certified under ISO Standard 9001 assuring quality in the services production process. In this regard, it is rooted and present in the Quality Policy which serves as the basis for its actions and planning.

"Offer hotel services of excellence in quality, aiming at customer satisfaction, appreciation of employees and benefits to society, promoting continuous improvement and results for the organization".

Aware that the company is engaged in a certain context, the Hotel strives to implement actions that benefit society and the environment to achieve fair and sustainable growth. It is certain that for each action achieved, for the purpose of improvement, it is worth the effort.

Learn about our Sustainability Booklet, click here.

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